Privacy Policy for Pomantra.com

Last Updated: January 6, 2026

1. Introduction

Welcome to Pomantra (“we,” “us,” “our”). We are committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://pomantra.com) and use our mobile application (collectively, the “Service”).

Important Notice Regarding Our Service: Pomantra is a platform dedicated exclusively to providing audio mantras and spiritual content for listening and educational purposes. We do not provide medical advice, therapy, counseling, or instructional classes. By using our Service, you acknowledge the specific nature of our content.

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

To provide and improve our Service, we collect the following types of information:

A. Personal Data You Provide to Us When you register for an account, purchase a membership, or communicate with us, you provide us with personal information, which includes:

Account Information: Your name, username, and email address, used to create and manage your account.
Payment Information: While we do not store full credit card numbers directly, we collect payment confirmation data through our secure payment processors (e.g., PayPal, Cashfree) to verify your purchase of Monthly, Yearly, or One-Time memberships.
Communications: Information you provide when you contact us for support or other inquiries via our contact email.

B. Data We Collect Automatically (Usage Data) When you use our Service, we automatically collect technical and usage data, including:

Log and Usage Data: Your Internet Protocol (IP) address, browser type, device type, operating system, pages visited, time and date of your visit, and time spent on pages.
Service Interaction Data: Information about how you use the Service, such as the mantras you listen to, listening duration, and features you interact with. This anonymous data helps us improve user experience.

3. Cookies, Advertising, and Analytics

To make our Service work properly and to support our business through advertising, we use cookies and similar tracking technologies.

A. Use of Cookies Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

B. Google AdSense & DoubleClick Cookie We use Google AdSense to display advertisements on our website. This allows us to offer content for free or at a subsidized cost.

Third-Party Vendors: Google, as a third-party vendor, uses cookies to serve ads on our Service.
Advertising Cookies: Google uses cookies, including the DoubleClick cookie, to enable it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet.
Opt-Out: Users may opt out of personalized advertising by visiting Google Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies for personalized advertising by visiting www.aboutads.info.

C. Google Analytics We use Google Analytics to monitor and analyze the use of our Service.

How it works: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
Opt-Out: You can opt-out of having your activity on the Service available to Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Maintain our Service: To create your account, verify your subscription status (Monthly, Yearly, or One-Time), provide access to our restricted mantra library, and ensure the Service functions correctly.
To Process Transactions: To manage your payments, active subscriptions, and grant access based on your purchase. Please note: All sales are final and non-refundable.
To Improve Our Service: To analyze usage patterns and feedback, allowing us to enhance functionality and content.
To Communicate With You: To respond to your support requests, send payment receipts, and notify you of important service-related updates.
To Ensure Security: To monitor for and prevent fraudulent or unauthorized activity and to enforce our terms.
To Comply with Legal Obligations: To meet our legal and regulatory requirements.

5. How We Share Your Information

We do not sell, trade, or rent your Personal Data to third parties. We only share your information in these limited circumstances:

With Service Providers: We use third-party companies for services like cloud hosting (e.g., Amazon Web Services), payment processing, and data analytics. These providers are contractually obligated to protect your data and can only use it to perform services on our behalf.
For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
During a Business Transfer: If Pomantra is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

6. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your data. This includes using technologies like Secure Sockets Layer (SSL) to encrypt data in transit. However, no electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Account and Data Deletion

You have the right to delete your account and the personal data associated with it at any time. To request account and data deletion, please send an email to contact@pomantra.com with the subject line “Account Deletion Request” from the email address associated with your account.

Upon receiving your request, we will verify your identity and then proceed with deleting your account and personal information from our active databases. Please note that we may retain certain anonymized usage data and may also retain some information as required by law or for legitimate business purposes, such as fraud prevention or financial record-keeping regarding your past transactions.

8. Your Data Protection Rights

Depending on your location, you may have rights to access, correct, erase, or restrict the processing of your personal data.

For Users in Europe (GDPR): You have the right to access, update, or delete the information we have on you.
For Users in California (CCPA): You have the right to request what personal data we collect, use, and disclose.

To exercise any of these rights, please contact us at contact@pomantra.com.

9. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the Service. We will also retain data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: contact@pomantra.com